Stories about: Commercial Solutions

Trying to boost the IT capabilities at his digital forensics company, Brian Dykstra invested in a quad-core processor-based server. After all, he figured, more cores means a more powerful machine that can do far more work than single-core systems.

Paul Cormier is Red Hat's executive VP and head of Red Hat products and technologies divisions. His experienced thumb is firmly planted in many Red Hat pies; including engineering, product management and product marketing. The company credits the introduction of Red Hat Enterprise Linux (RHEL) to Cormier's leadership and experience in enterprise technology. Cormier has returned Down Under on another visit to Red Hat's research and development team in Brisbane, and took some time out to chat with Computerworld about the anticipated boom in virtualisation, cloud computing, Microsoft's open source initiatives, CentOS, JBoss Application Server 5.0, how open source software can aid the current economic downturn, and of course, the growing role of Linux and RHEL in the enterprise.

A good CRM package does you no good if employees aren't willing to use it. Case in point: IMA Financial Group, a medium-sized financial services company based in the US. IMA had installed a commercial customer relationship management system that "was flexible and configurable and attractive on the front end," says business processes manager Jennifer Hallam.

Once upon a time, using open-source servers and applications for business was frowned upon in many circles. Today, you'd be hard pressed to find any sizeable infrastructure that doesn't leverage open-source code in some form or another, be it a few MySQL databases, Apache on the Web servers, or a pile of Perl, PHP, Ruby, or Python applications holding things together.

Rakesh Kumar, an analyst at Gartner. "There is an argument that users [of open source] gain access to a larger skill set than with other platforms," he says, referring to the notion that many eyes debug and look at open-source code.

In areas such as CRM software and portals, open source gained a foothold because users were willing to compromise -- less could be more, because the price was right. In security, open source rushed in because commercial vendors fell down on the job. As security problems in the enterprise outstripped the capabilities of commercial solutions, a number of talented security researchers stepped into the breach via the open source model.

HP has introduced what it claims to be "industry first" offerings of hardware, software, and services to simplify the integration of open source and commercial software.

The days of selling software through the traditional commercial model are numbered, as open source is becoming the paradigm of choice, said Greg Stein, chairman of the Apache Software Foundation, at the EclipseCon 2006 conference on Wednesday.